Promotion of Access to Information Act 2 of 2000 (as amended)
Last updated: March 2026. This manual is published in terms of section 51 of PAIA, as read with the Protection of Personal Information Act 4 of 2013 (POPIA) where applicable.
Name: Trust Co (Pty) Ltd
Registration number: [YYYY/######/07]
Registered address / physical address for service: [Street address, Gauteng]
Postal address: [Postal address]
Phone / email: [Phone Number] / [Email Address]
Requests under PAIA and queries regarding personal information should be directed to the Information Officer at the contact details above (or as updated on this website).
Members of the public may obtain a copy of the Guide on how to exercise rights under PAIA and related legislation from the Information Regulator of South Africa.
Trust Co (Pty) Ltd holds records in categories including, where applicable, client and matter files, correspondence, financial and billing records, human resources records, conflict checks, and regulatory compliance records. Not all records are automatically accessible; exemptions may apply.
Access requests must be made in writing using the prescribed form where required, specifying the records sought and the requester’s identity. We will respond within the statutory period and may charge a reasonable fee as permitted by law.
Access may be refused where PAIA or POPIA permits or requires refusal, including legal professional privilege, confidentiality, third-party privacy, or ongoing commercial or legal prejudice.
If you are dissatisfied with our decision, you may apply to court or follow the procedures prescribed by the Information Regulator.
This manual is available on our website. A PDF copy may be provided on request for record-keeping purposes. Replace this sentence if your firm maintains a separate PDF version.